Shipping policy
Thank you for shopping with GoAvyora. We are committed to providing a smooth and reliable shopping experience. Please review the following shipping information before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders are not processed or shipped on weekends or statutory holidays. During sales, promotions, or periods of unusually high order volume, processing may take additional time.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Times
Estimated delivery times vary depending on the destination, shipping method, and product.
Typical delivery estimates are:
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Canada: 5-10 business days
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United States: 5–15 business days
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International: 7–25 business days
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to carriers, customs, weather, holidays, or other circumstances outside our control.
Shipping Charges
Shipping costs are calculated and displayed at checkout based on the shipping destination, order details, and available shipping method.
From time to time, GoAvyora may offer free shipping promotions or other shipping discounts. Any applicable promotion will be clearly stated on our website.
Tracking Your Order
When tracking is available, your tracking number will be sent to the email address provided during checkout.
Please allow up to 48 hours for tracking information to become active after your shipping confirmation is received.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for any additional shipping costs required to resend the package.
If you notice an error in your shipping information after placing an order, please contact us as soon as possible at info@goavyora.com.
We cannot guarantee that shipping information can be changed after an order has been processed or shipped.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, GoAvyora is not responsible for packages that are lost or stolen after delivery.
If your package appears to be lost or has not arrived within the expected delivery period, please contact us at info@goavyora.com. We will work with you and the shipping carrier to help resolve the issue.
If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and product so we can assess the situation.
Customs, Duties, and Taxes
For international orders, additional customs duties, taxes, brokerage fees, or other import charges may apply.
These charges are the responsibility of the customer unless otherwise stated at checkout.
GoAvyora is not responsible for delays caused by customs authorities.
Shipping Restrictions
Certain products may have shipping restrictions depending on the destination. If an order cannot be shipped to your location, we will contact you and provide available options.
Delivery Delays
GoAvyora is not responsible for delays caused by circumstances beyond our reasonable control, including severe weather, natural disasters, carrier delays, customs delays, public holidays, transportation disruptions, incorrect address information, or other unforeseen circumstances.
Contact Us
If you have questions about your order or our shipping policy, please contact us:
GoAvyora
Email: info@goavyora.com